Citizens ATM Terminal (Inside Valley)

  • CBIL Kamaladi
  • CBIL Boudhha
  • CBIL New Road
  • CBIL Kumaripati
  • CBIL Koteshwor
  • CBIL Thahity
  • CBIL Naya Bazar
  • CBIL Maitidevi
  • CBIL Kalanki
  • GEMS School Dhapakhel
  • CBIL Kirtipur
  • CBIL Thimi
  • CBIL Bhaktapur
  • CBIL Narayan Gopal Chowk
  • CBIL Kapan
  • CBIL Patan
  • Battisputali ATM Lounge
  • UWTC Tripureshwor
  • Bhatbhateni ATM

Citizens ATM Terminal (Outside Valley)

  • CBIL Biratnagar
  • CBIL Birgunj
  • CBIL Nepalgunj
  • CBIL Pokhara
  • CBIL Narayanghat
  • CBIL Butwal
  • CBIL Dhangadhi
  • CBIL Beni
  • CBIL Ghorahi
  • CBIL Gaighat
  • CBIL Mahendranagar
  • CBIL Janakpur
  • CBIL Charikot
  • CBIL Itahari
  • CBIL Birtamod
  • CBIL Surkhet
  • CBIL Hetauda

Transaction Limit

Within Nepal

Maximum withdrawal limit per transaction:
NPR 16,000.00
Daily cash withdrawal limit :
NPR 50000.00
Daily POS Txn Limit:
NPR 300,000.00
Per Transaction Purchase Limit:
NPR 50,000.00
Monthly Purchase Limit:
NPR 400,000.00
Total Daily Count(Purchase+ Cash): 10 Times a Day

In India

Maximum withdrawal limit per transaction:
NPR 16,000.00
Per Day Withdrawal Limit:
INR 10,000.00
Per Month withdrawal limit :
INR 100,000.00
Daily POS Txn Limit:
NPR 300,000.00
Per Transaction Purchase Limit:
NPR 50,000.00
Monthly Purchase Limit:
NPR 320,000.00
Total Daily Count(Purchase+ Cash): 10 Times a Day

CTZN card Used in CTZN ATM transactional fees




Cash Withdrawal
NIL

Balance enquiry
NIL

CTZN card Used in VISA Terminal transactional fees


Cash Withdrawal
Rs.150

Balance enquiry
Rs.50

CTZN card Used in NPN/member transactional fees


Cash Withdrawal
Rs.20

Balance enquiry
Rs.5

CTZN card Used in India transactional fees


Cash Withdrawal
Rs. 250

Balance enquiry
Rs. 50


Citizens Visa Dollar Debit Card Transactional Limits and Charges


Transaction Limits in USD

ATM & POS Limit Per Txn Limit (ATM): Member: 2000 Non-Member:2000
Daily Txn Limit (ATM): Member:5000 Non-Member:2000
Monthly Txn Limit (ATM) Member:5000 Non-Member:5000
Per Txn Limit (POS) Member:5000 Non-Member:5000
Daily Txn Limit (POS) Member:5000 Non-Member:5000
Monthly Txn Limit (POS) Member:5000 Non-Member:5000

Citizens Visa Dollar Debit Card Transactional Charges


Transactional Charge in Member Banks

Cash Withdrawal $0.3 per transaction
Balance Enquiry $0.06 per transaction

Transactional Charge in Non-Member Banks


Cash Withdrawal $5 per transaction
Balance Enquiry $0.75 per transaction

Charges for the dollar debit card for saving accountholders of the Bank will be as below:


Issuance Charge : USD 15
Annual Charge : USD 10
Re-issue Charge : USD 5
Re-PIN Charge : NPR 100

Charges for the dollar debit card for Dollar Exchange Facilities will be as below:

Issuance Charge : USD 15
Re-issue Charge : USD 5
Re-PIN Charge : NPR 100







For further queries and difficulties please contact :
Card Front Office, Thapathali , Kathmandu: For card operation related queries
Tel: 4100578 Ext: 215/219

Card Back Office, Kamaladi, Kathmandu : For transaction claim and settlement related queries
Tel: 4169068
PO Box No. 19681
Email ctzncard@ctznbank.com